What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google reCAPTCHA widget: expires for a few minutes and able to submit without checking it

    Asked by ConfermaConnect on October 27, 2016 at 07:14 AM

    Hello, please see the screenshot below.

     

    Once we have filled the box in, wait for a few minutes, captcha expires and you are able to submit the form response without ticking it.

     

    Please let me know how this can be fixed.

    valid a JotForm uploads jpg www
  • Profile Image
    JotForm Support

    Answered by candy on October 27, 2016 at 07:57 AM

    Hello,

    I have reproduced the issue you had. I have understood the issue clearly.

    This is a back-end problem. So that, I've forwarded this issue to our software developer team. As soon as they solve this problem, we will contact you again via this thread.

    If you prefer, I recommend you to use the Captcha in the Quick Fields of the Form Builder as the following screen:

    Thank you very much for contacting us.

     

     

  • Profile Image
    JotForm Support

    Answered by TitusNdoka on November 02, 2016 at 09:42 AM

    You're Google captcha should be working properly now - please check and advice. 

     

  • Profile Image
    JotForm Support

    Answered by TitusNdoka on November 02, 2016 at 10:10 AM

    I spoke too quickly - hang on, we'll get this fixed soon. 

  • Profile Image
    JotForm Support

    Answered by TitusNdoka on November 04, 2016 at 07:15 AM

    Its now fixed. Please check and let us know.