What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No mail sent from form : http://form.jotformeu.com/form/21263587482358

    Asked by keyto on May 06, 2012 at 08:07 AM

    Hi guys,

    I checked setting inside form where all submission must go to my email : angelo.liberta@me.com

    but nothing arrive and inside the panel 6 message result sent to me.

     

    My email server didnt have spam enabled setting.

     

    Can you help me ?

    thanks

    Angelo 

    Page URL:
    http://form.jotformeu.com/form/21263587482358

  • Profile Image

    Answered by pinoytech on May 06, 2012 at 10:51 AM

    Hi,

    Sorry for the inconvenience that may have caused. Can you please change your Sender Email to noreply@jotform.com and try if its work. But, if the said issue still persist, can you please contact your email provider and request them to Add JotMail's IP Addresses to their whitelist.

    188.138.116.138

    107.20.173.204

    174.34.57.218

    174.34.57.216

    174.34.57.214

    174.34.57.219

    208.117.50.251

    85.25.117.56

    Hope this help and if you need further assistance, feel free to contact us anytime.

    Thank you!