No mail sent from form : http://form.jotformeu.com/form/21263587482358

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    keyto
    Asked on May 06, 2012 at 08:07 AM

    Hi guys,

    I checked setting inside form where all submission must go to my email : angelo.liberta@me.com

    but nothing arrive and inside the panel 6 message result sent to me.

     

    My email server didnt have spam enabled setting.

     

    Can you help me ?

    thanks

    Angelo 

  • Profile Image
    pinoytech
    Answered on May 06, 2012 at 10:51 AM

    Hi,

    Sorry for the inconvenience that may have caused. Can you please change your Sender Email to noreply@jotform.com and try if its work. But, if the said issue still persist, can you please contact your email provider and request them to Add JotMail's IP Addresses to their whitelist.

    188.138.116.138

    107.20.173.204

    174.34.57.218

    174.34.57.216

    174.34.57.214

    174.34.57.219

    208.117.50.251

    85.25.117.56

    Hope this help and if you need further assistance, feel free to contact us anytime.

    Thank you!