What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I no longer have the email account established with this account, so I can't log in because I have forgotten the password.

    Asked by Rachel Yellin on May 06, 2012 at 02:58 PM

    I would like to keep the ID rachelyellin - how can I associate rachel@rachelyellin.com so I can start to use your service?

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    Answered by rachelyellin on May 06, 2012 at 03:13 PM

    Never mind - figured it out!

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    Answered by gori-mathew on May 06, 2012 at 03:15 PM

    Welcome and glad to know that you have got workaround.

    You should see something like this on the left side:

    Just create an account and use your own email address. Your guest account will be merged with this new account.