What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    cannot alter my forms

    Asked by Lisa on May 06, 2012 at 04:11 PM

    I try to add a text box and it will not let me.  I try to change the existing one....cannot.  Do you know why?

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    Answered by gori-mathew on May 06, 2012 at 04:25 PM

    Hi Lisa,

    We apologise for what this issue has caused you. I will forward this request to our scond level support to check and will revert.

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    JotForm Support

    Answered by joey on May 07, 2012 at 02:21 AM


    I couldn't replicate the problem. Are you still having the issue you mentioned? Is it in one form only or do you have this issue in general?