What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Error on Firefox

    Asked by Flavio Pereira on May 06, 2012 at 04:19 PM

    Hi, i'm from Brazil.


    I really liked using the form on my site, but in Firefox the form does not appear. In Internet Explorer and Chrome is 100%. I wonder if this is normal or if I have something I can do. Photo attached.

    Thank you.

    Page URL:

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    Answered by sokakarecos on May 06, 2012 at 04:22 PM

    I use Windows XP and Firefox V. 12.0

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    JotForm Support

    Answered by jonathan on May 06, 2012 at 04:37 PM


    Unfortunately, I could not test the URL of the website you provided. It seems to be down or perhaps the URL is wrong. Please check and try updating.

    Will await for your updates. Thanks.

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    Answered by sokakarecos on May 07, 2012 at 03:27 PM

    My site was really down. Could you please test again? www.sokakarecos.com.br/cadastrese.html Thank you.
    Date: Sun, 6 May 2012 16:37:44 -0400
    To: fwestudio@hotmail.com
    Subject: Re: Error on Firefox
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    JotForm Support

    Answered by Goldo on May 07, 2012 at 03:45 PM

    Please try using iFrame as your embed code to avoid code conflicts.