What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What happens when I hit 101 on the free package? do i get billed or does the form not go through?

    Asked by reddingdesigns on May 06, 2012 at 10:24 PM
  • Profile Image
    JotForm Support

    Answered by idarktech on May 06, 2012 at 11:19 PM


    Yes, coming submissios wont go through.

    When you go over your limits you will receive an email that says your account is scheduled to be temporarily disabled. And, when your account gets disabled, your forms will no longer work anymore, meaning it will not accept any submissions. To enable it immediately, you have to upgrade your account to one of our paid plans.

    However, if you do not want to upgrade and still want to use free accounts, you have to wait until the submissions counter resets to zero (0) which is happening every first day of the following month. For example, next reset will be on June 01, 2012.

    Hope this information helps. Let us know if you have any further questions. Thanks for using JotForm!