What happens when I hit 101 on the free package? do i get billed or does the form not go through?

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    reddingdesigns
    Asked on May 06, 2012 at 10:24 PM
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    idarktech
    Answered on May 06, 2012 at 11:19 PM

    Hi,

    Yes, coming submissios wont go through.

    When you go over your limits you will receive an email that says your account is scheduled to be temporarily disabled. And, when your account gets disabled, your forms will no longer work anymore, meaning it will not accept any submissions. To enable it immediately, you have to upgrade your account to one of our paid plans.

    However, if you do not want to upgrade and still want to use free accounts, you have to wait until the submissions counter resets to zero (0) which is happening every first day of the following month. For example, next reset will be on June 01, 2012.

    Hope this information helps. Let us know if you have any further questions. Thanks for using JotForm!