What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't login and it will not let me reset as it says the email is invalid. I assure you its correct.

    Asked by Tony Barfield   on October 27, 2016 at 08:22 PM
    and email let correct
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 27, 2016 at 11:59 PM

    I checked your email address office@pm******ssc.com but there doesn't seem to be any account related to that address.

    Although when I checked your IP, there was an account named pmsolutions with the email address woinvoices@pm*****ssc. Is this the account you are trying to login? Please try using the username to login to that account.

    If the issue persists, please let us know. Thank you.