Why Dynamic Dropdowns Widget is not working?

  • dadavewatson
    Asked on October 28, 2016 at 4:57 AM

    Hi 

    I use Dynamic Dropdown in a few of my Forms and it is a vital aspect of functionality of the Forms.

    From last night there seems to be a problem with this widgets functionality.

    Please investigate and correct - this is urgent as the inputs from team members are currently hampered.

    Thanks

    Dave

     

    Page URL: https://form.myjotform.com/61074022764551
  • Nik_C
    Replied on October 28, 2016 at 5:10 AM

    I tested your form and I couldn't replicate this issue you're describing:

    Why Dynamic Dropdowns Widget is not working? Image 1 Screenshot 20

    As you can see Dynamic drop-down is working properly.

    Could you please check and let us know if the issue persists?

    Thank you!

  • dadavewatson
    Replied on October 28, 2016 at 5:14 AM

    Why Dynamic Dropdowns Widget is not working? Image 1 Screenshot 20

     

  • dadavewatson
    Replied on October 28, 2016 at 5:15 AM

    https://form.myjotform.com/61074022764551

     

    https://form.jotform.com/dadavewatson/MM_Iputn

     

  • dadavewatson
    Replied on October 28, 2016 at 5:17 AM

    I am testing it Chrome, Firefox and Android.  

  • dadavewatson
    Replied on October 28, 2016 at 5:18 AM

    Android now working but no joy on Laptops and desktops.

    Have asked team members to reboot, re logon and try again

  • Nik_C
    Replied on October 28, 2016 at 5:38 AM

    I tested again with the other drop-down it is still working for me:

    Why Dynamic Dropdowns Widget is not working? Image 1 Screenshot 20

    Please test and let us know if it is working for you as well.

    We'll wait for your response.

    Thank you!

  • jpszusza
    Replied on October 28, 2016 at 6:01 AM

    Its seems we have all the same problem since yesterday with lot of dns widget !

  • Nik_C
    Replied on October 28, 2016 at 6:16 AM

    @jpszusza

    I see you have a thread opened here. Please address your concern there so we can assist you with your problem and avoid any confusion.

    Thank you!

  • dadavewatson
    Replied on November 11, 2016 at 6:49 AM

    Over the past week , the issue has not re occured - thank you

  • Kiran Support Team Lead
    Replied on November 11, 2016 at 8:18 AM

    Great @dadavewatson. Thank you for letting us know that the widget is working fine. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you!