What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account has been suspended for more phishing or know uq is phishing

    Asked by alex da silva massa  on October 28, 2016 at 07:46 AM

    ERROR: Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

    Page URL:
    http://imgur.com/a/iYsrL

    Screenshot
    My Account OR for JotForm style size font
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    JotForm Support

    Answered by liyam on October 28, 2016 at 09:53 AM

    Hello Alex,

    The system's filter scans on every form and checks the fields for possible usage for phishing. If it finds anything, it automatically suspends the account. This is similar on how anti-spam filters work.

    Upon checking your form, I did not find anything malicious in it so I went ahead and reactivated your account. You should be able to access your account again.

    If you have questions, please let us know.

    Thanks for your understanding and we apologize for this inconvenience.