What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why the form labels are displayed on the top when they are set to display to the left?

    Asked by olgashik on October 28, 2016 at 01:01 PM
    Also, the form I build has labels on the left from input fields. On my website labels jump on top of them.

    The form I design on your platform looks like this:


    The form I get on my website deforms into this:

    Thank you 

  • Profile Image
    JotForm Support

    Answered by Kiran on October 28, 2016 at 01:36 PM

    As mentioned earlier, when the width of form embedding section is lesser than the form width it will be adjusted automatically and displays the responsive form. This is causing the form to display the labels on the top of the input fields. Please try decreasing the left section of the table to 56% so that the form should be displaying correctly as below:

    Hope this information helps! 

  • Profile Image

    Answered by olgashik on November 01, 2016 at 11:24 AM

    Thank yo for the above, this makes the difference.

    I think this was due to the fact I set the form width of 432px, but the background is 517px wide.

    I made background transparent now, but how can I reduce or remove it please?

  • Profile Image
    JotForm Support

    Answered by Kiran on November 01, 2016 at 12:39 PM

    I have moved your other question related to transparent background to a separate thread and shall be addressed there shortly.


    Thank you!