What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I receive multiple emails when someone submits a formAsked by mdfadmin on October 28, 2016 at 01:30 PM
I am not sure the reason, but several people when they complete the form the system generates several emails notifying me that they completed it. In addition, the form is duplicated in the submissions section...it has been duplicated up to 5 times at one point. Please help!
I've viewed your form submissions and can confirm that you are getting duplicate submissions. I'm not sure what's causing, but I would suggest adding a captcha in your form to prevent this from happening again.
I would recommend using the Google reCaptcha widget so users won't need to type if ever they'll be detected as a possible spam and needs to verify.
Please let us know if the issue persists after doing this solution.