What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is it that it always say "running out of storage"?

    Asked by mcc13 on October 28, 2016 at 08:50 PM

    Why is it that it always say "running out of storage" even though I've already deleted a single form with numerous responses? Thank you!

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    JotForm Support

    Answered by Jan on October 29, 2016 at 11:22 AM

    The message you're getting is related to the number of submissions. As of right now, you have 80 submissions this month. The limit for the free plan is only up to 100 submissions per month. 

    Please take note that even if you delete the submissions, the monthly submission counter will not be affected. The counter resets back to 0 every first day of the month.

    Hope that helps. If you need further clarifications, let us know. Thank you.