What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form builder is not working!

    Asked by clickteam123 on May 07, 2012 at 12:52 PM


    When try to drag items it does not work and i can not click on the lists or anything else in the canvus.


    I use Google Chrome Frame and Windows internet explorer 8

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    Answered by AtacanC on May 07, 2012 at 01:11 PM

    We apologize for any inconvenience this may have caused. I was able to reproduce the said issue on IE 8. I'll forward this issue to our developers for further investigations. Can you please use a different browser until our developers fix this? Please try clearing your browsers cache too.

    Thanks for bringing this to our attention.

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    JotForm Support

    Answered by joey on May 08, 2012 at 02:33 AM


    We had issues with Google Chrome Frame and IE 8 but we've fixed it now. Could you check again please?