What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Disabled my account for phishing for no reason??

    Asked by Sean McElrath  on October 30, 2016 at 11:46 AM

    You guys disabled my account for phishing for no reason. I made another account because I'm trying to build a form for my site quickly. Again, my account was disabled. I created a third account and again was disabled. How do you establish that someone is trying to phish? Literally all I did was create one form and try to embed it in my locally hosted website. Makes your application unusable. Very frustrating. I get that security is important but this is ridiculous.

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    Answered by Boris on October 30, 2016 at 01:03 PM

    Your forms are getting disabled for terms of use violation:


    It is not allowed to collect login credentials through our forms, such as usernames and passwords. These activities are considered as phishing, and any forms found to be collecting such information are suspended on site.

    This is how your forms appear:

    If you refrain from collecting such information through your forms, they will no longer be getting suspended. Please review the above linked terms for more details.