- ThomasEAsked on December 02, 2010 at 11:24 AM
There must be an issue with receiving email notifications. We began receiving this issue a few weeks ago and yesterday we did not receive any emails. The lead data appears in our lead form accounts but we ARE NOT receiving email notifications. This started about the same time we began receiving the "error stack on line 7" message when going into our lead forms. VERY FRUSTRATING!!! Please advise
- JotForm FounderaytekinAnswered on December 03, 2010 at 04:09 AM
My guess is that is happening because of a problem with the conditions. Your form has lots of conditions. You need to find out which condition is breaking the emails.
Note that if a condition matched the default email will not be sent. Only the email address set on the condition will receive the email.
Can you send the URL of the page that has the stackoverflow error? Also, let me know on which version of Internet Explorer you are getting this error?