Email notifications not working

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    gregseares
    Asked on October 30, 2016 at 07:36 PM

    i stopped receiving email notifications on Wednesday the 25th, but found them in my spam folder. But As of today they are not even showing up in my spam folder. I just tried submitting one right now as a test and it still does not show up. I checked under History for the email activity, and it says the emails were sent. 

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    gregseares
    Answered on October 30, 2016 at 07:51 PM

    Nevermind, turns out a filter that I had set up for another jotform was archiving the email and it wasn't showing up in my search. You can close this out.

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    owen
    Answered on October 31, 2016 at 02:55 AM

    We are glad that it is sorted out on your end. 

    Please contact us whenever you need assistance. We will be glad to help you.