I can't get submissions' email notifications.

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    omwhr
    Asked on October 30, 2016 at 11:49 PM

    It looks like you fixed it so that I receive surrender forms but I'm stil not receiving asoption apocations and foster applications.  Thank you!

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    seth
    Answered on October 31, 2016 at 06:03 AM

    Hello,

    I checked your email log. You have received 8 submissions on 30.10.2016. All the emails related to these submissions are sent to your email address. Please check your email box spam folder. Mark these emails as not spam. If the issue persists after that please contact us again.

    Regards.

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    seth
    Answered on November 02, 2016 at 10:52 AM

    Hello,

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.

    Regards.