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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to enable auto-fill on forms?

    Asked by SWWTC on October 31, 2016 at 11:20 AM

    Is it possible to ask the form to remember the info incase the customer doesn't submit and comes back later



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    JotForm Support

    Answered by John_Benson on October 31, 2016 at 01:18 PM

    This is possible using the feature save forms and continue later. 

    Here's our complete detailed guide: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    If you need further assistance, feel free to contact us again. Thank you.



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    Answered by SWWTC on November 01, 2016 at 04:14 AM


    It is not two forms with a page break so I am confused what to do? 


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    JotForm Support

    Answered by Mike_G on November 01, 2016 at 05:52 AM

    To my understanding, you would like your form to have the ability to save the inputs of your respondents automatically even if it is not yet submitted, is that correct?

    For example, if they don't want to submit it yet but still want to submit it at a later time they can close their browser. Then, by the time they want to go back to continue filling it up again, their input from an earlier time would still be there if they reload the form.

    Or, another example would be is, if you have a complex form and when your respondents are almost done filling its fields but have accidentally closed their browser, normally the inputs will be all gone. But, what you want is for the inputs to still appear if they reload the form to continue filling it again.

    I believe what you need is to turn on the auto-fill feature of your form. To do that you can enable the "Continue Forms Later" option from your Form Preferences.


    This feature will allow your respondents to continue where they left off. It uses the browser's local storage feature to continuously save the form data.

    I hope this helps. Please feel free to contact us again anytime if you have other questions or concerns. 

    Thank you.

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    Answered by SWWTC on November 06, 2016 at 06:23 AM

    Thank you