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    Photos in the PDF copy of the submissions are not showing up

    Asked by mabert on October 31, 2016 at 12:12 PM

    Hi 

    when we try to download our submissions as a pdf file, the photos don't appear, just a link

     

    Could you please solve this problem or let us know what to do?

     

    Thanks!

    Screenshot
    downloading problem photos
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    JotForm Support

    Answered by Welvin on October 31, 2016 at 03:04 PM

    I think this problem is related to our issue with file uploads giving 404 errors. We've fixed it already so I would suggest checking again and let us know if the issue persists. You should get a new copy of the PDF files.