How do I remove a part of my form that ia deleted from the form but still comes up on completed forms we receive?

  • DrMcKinnon
    Asked on December 5, 2023 at 7:23 PM

    Hi,

    Basically there is a line of text that used to be on our form that we deleted and now it does not come up when filling out the form, but it still comes up on completed forms, how do we remove it?

  • Oliver JotForm Support
    Replied on December 6, 2023 at 3:09 AM

    Hi Anna,

    Thanks for reaching out to us. Can you please share the form URL and the screenshot of the part that comes up on the submissions? To understand how to add screenshots here, you can follow this guide.

    Once we hear back from you, we'll be able to move forward with a solution.