What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Image Problem

    Asked by Printcall on October 31, 2016 at 12:27 PM

    Hello Support


    I created some couple of form with image on them.

    They were all fine until this afternoon when I discovered that the images are corrupted and I tried to reinstall the images

    But for some reasons they were not coming back.

    Please could you help to tell me what to do to rectify the problem.

    Thanks in anticipation.



    Printcall Limited 

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  • Profile Image
    JotForm Support

    Answered by david on October 31, 2016 at 02:17 PM

    Adding images and file uploads should be working once again.  Let us know if you are still unable to add images to your forms or download previously uploaded files and we will be happy to have a another look.