What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Free account includes 100 submissions and then deactivates. Do the forms reactivate at the beginning of the next month?

    Asked by vburton on October 31, 2016 at 01:50 PM

    today being the last day of the month we have 89 submissions.  If we get 12 more before midnight our forms will go down.  Will they come back up automatically tomorrow November 1st.?

    Submissions free account
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    JotForm Support

    Answered by John_Benson on October 31, 2016 at 05:14 PM

    Yes, that is correct. However, your account will not go down immediately. You will get an email from JotForm that you have reach the limit. It will give you more time to upgrade but eventually your forms will be disabled. It will be back again after the monthly reset. The reset happens every first day of the month.

    You can complete these tasks to increase your monthly submissions, go to this page (https://www.jotform.com/myaccount/getMore).

    Hope that helps. If you need further clarification, let us know. Thank you.