What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why have the notification email just stopped sending

    Asked by hwy21812 on October 31, 2016 at 02:03 PM

    Why have the notification email just stopped sending?

    email
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    JotForm Support

    Answered by Kiran on October 31, 2016 at 05:25 PM

    I see that your email account is in our bounce list and so you are not receiving the email notifications. I have now removed it from the bounce list and you should be able to receive them normally.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if the issue still persists. We will be happy to assist you further.