What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have updated my account and paid, but my forms are still disabled

    Asked by Dianna88 on October 31, 2016 at 04:32 PM

    I have updated my account and paid, but my forms are still disabled. Can you turn them back on?

    OGIC Join, and register forms

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    JotForm Support

    Answered by Mike on October 31, 2016 at 11:01 PM

    Thank you for contacting us.

    It seems that you have upgraded two accounts today OGIC and Dianna88, and your forms are currently active.

    If you need any further assistance on this, please let us know.