What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All my forms dissapeared from all my websites

    Asked by Thomasg1234 on October 31, 2016 at 04:36 PM

    You guys made all my forms disappear without any warning other than the stupid "your out of form views". I did not know what was going on. I thought I was just getting low on forms. I fought for hours, re-embedding the code on several websites. All my attorney clients could have lost business because of this. Why did you not email me our call me to tell me you were upping your prices? This is so unprofessional. I would really like some compensation back for this. This is so rude and unbelievable.

    My Forms all websites prices and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 31, 2016 at 10:13 PM

    Very sorry for this inconvenience. It seems that due to a glitch, some users might have been affected with counter issues. I've reset your account form views counter.  If you have further comments let us know.