How can I talk to a real person?

  • Profile Image
    wattles
    Asked on October 31, 2016 at 05:49 PM

    I didn't receive notification that someone submitted an application I created through jotform. Additionally, another person who submitted the same application told me she didn't receive notification that the application was submitted on my end. I can't figure out how to check fix the problem and would like to talk with someone. 

  • Profile Image
    Jeanette
    Answered on October 31, 2016 at 11:10 PM

    We had a problem with our email servers in the morning, but this is now fixed. Please make sure you don't have any missing fields in your email settings. Also double check your spam folders and mark as no spam messages from Jotform that might be there.