What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All my production forms are down!!!!!!!

    Asked by Wayne Tomlinson  on October 31, 2016 at 09:19 PM

    All my production forms are NOT working. All say "Form Not Found This Form is Disabled". Here are all the links. 

    https://form.jotform.com/62174048212145

    https://form.jotform.com/62174048212145

    https://form.jotform.com/61946882678173

     

    Page URL:
    https://form.jotform.com/61946882678173

    all forms are down JotForm href form is disabled
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 31, 2016 at 09:45 PM

    I had re-enabled your account, please accept our apologies for this inconvenience.

  • Profile Image

    Answered by solarmadesimple on October 31, 2016 at 10:09 PM

    Thanks for re-enabling. What happened?

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 31, 2016 at 10:19 PM

    Due to a glitch the system suspended your account.  Probably it found suspicious that you have created several forms with only a submit button (which seems to be not finished). So my recommendation would be to remove the forms that are not finished, unlabeled or untitled.