Conditions overlapping

  • minadante
    Asked on November 1, 2016 at 2:56 AM

    Hi, 

     

    I am having trouble with conditions overlapping each other and i am looking for the best solution. 

     

    https://form.jotform.com/62568682631969

    My problem is occuring in the Accommodation Request part of the form. 

    I have a drop box with accommodation options and a number of hide and show conditions depending on the option. 

    When the Homestay option is selected, the "do you smoke" question shows up. 

    I would like the following question to only appear if YES is selected but it apparently overlaps with the original condition...

    Would you have a solution?

     

    Regards, 

    Jotform Thread 977241 Screenshot
  • liyam
    Replied on November 1, 2016 at 6:05 AM

    Hello,

    Please remove the two questions from the list on the first so that the showing/hiding of the field will be simply dependent on the question "do you smoke?". 

    Next, delete the condition that will allow the field to hide if the selected value is No. This means that by default, the fields are shown until the condition is met. (which on this case it is shown until No is selected) -- I don't think this is what you want.

    Lastly, on the condition Do you smoke which if has an equal to Yes shall appear the other fields, set which fields should appear. With this condition set, the fields are hidden originally (even if no option is selected) and shall only appear if Yes is selected.

    Here's a screenshot on what should be done on the conditions.

    Conditions overlapping Image 1 Screenshot 20

    If you're still having trouble following the steps, you can let us do the changes for you, or you can simply clone this form: https://form.jotform.com/63052769143962

    Thanks :)

  • minadante
    Replied on November 1, 2016 at 6:14 AM

    Hi liyam,

     

    Thank you so much for your help.

    It worked!

     

    I am impressed by the level of support you provide to your customers!

     

    Regards, 

     

  • liyam
    Replied on November 1, 2016 at 7:14 AM

    You're very much welcome, minadante. And thank you for your kind remark.

    If you have other questions or concerns, please let us know.

    Thanks :)