Changes done on my form not showing on my website

  • Profile Image
    tbrenner
    Asked on November 01, 2016 at 06:15 AM

    Hello

    i have a problem with publishing a form.

    I have made some changes to my form, but it will be not shown on the web site.

    Allways shown form in old version. ok also i have emptied the browsers chache. 

     

    I have created also a new form. When i open the link for this form, there is a error on the screen

    Form are deleted by the owner. Please contact the owner of the form

     

    Whats going wrong on jotforms?

    Thanks

    Thomas

  • Profile Image
    Helen
    Answered on November 01, 2016 at 08:02 AM

    Hi Thomas,

    I checked your form with all fields  and also your website, they look exactly the same.

     

    I made a little change on your form for testing and it reflected to your website immediately. In other words, I could see that change on your website. 

    Please check it again, try another browser and clear browser's cache again.

    I checked your new form, too. It was seen on my side properly.

    If you still have a problem, feel free contact us.

  • Profile Image
    tbrenner
    Answered on November 01, 2016 at 10:44 AM
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  • Profile Image
    Kiran
    Answered on November 01, 2016 at 12:48 PM

    @Thomas,

    We have received  a response from you which is displaying encrypted. We are not sure if this response is an auto-reply. Please do get back to us by accessing the link below if you need any further assistance.

    https://www.jotform.com/answers/977349

    Thank you!