Displaying a message 'False' while saving the form

  • Profile Image
    ElaineMcSweeney
    Asked on November 01, 2016 at 11:00 AM

    Any single thing I do it keeps saying "Error on Save" then "False" then the option to hit "ok"

    I can't preview or save anything

     

  • Profile Image
    Kiran
    Answered on November 01, 2016 at 01:14 PM

    Generally, this error message is displayed when the login session of your JotForm account is not active or timed out. Please try logging into your JotForm account on a separate tab and then try to save the form that is being edited.

    If you are referring to the form http://www.jotformeu.com/form/63052724898364, I see that it is associated with a guest account. However, I have now moved it to your account so that you should be able to manage the form from your account.

    Thank you! 

  • Profile Image
    ElaineMcSweeney
    Answered on November 02, 2016 at 10:02 AM

    Thank you so much that was really helpful and worked straight away

    elaine 

  • Profile Image
    sairaproductions
    Answered on November 17, 2016 at 01:13 PM

    I;m having the same issue. Help! 
  • Profile Image
    Kiran
    Answered on November 17, 2016 at 01:55 PM

    @sairaproductions,

    Your question is moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/992518

    Thank you!