What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Displaying a message 'False' while saving the form

    Asked by ElaineMcSweeney on November 01, 2016 at 11:00 AM

    Any single thing I do it keeps saying "Error on Save" then "False" then the option to hit "ok"

    I can't preview or save anything


    Page URL:

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    JotForm Support

    Answered by Kiran on November 01, 2016 at 01:14 PM

    Generally, this error message is displayed when the login session of your JotForm account is not active or timed out. Please try logging into your JotForm account on a separate tab and then try to save the form that is being edited.

    If you are referring to the form http://www.jotformeu.com/form/63052724898364, I see that it is associated with a guest account. However, I have now moved it to your account so that you should be able to manage the form from your account.

    Thank you! 

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    Answered by ElaineMcSweeney on November 02, 2016 at 10:02 AM

    Thank you so much that was really helpful and worked straight away


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    Answered by sairaproductions on November 17, 2016 at 01:13 PM

    I;m having the same issue. Help! 
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    JotForm Support

    Answered by Kiran on November 17, 2016 at 01:55 PM


    Your question is moved to a separate thread and shall be addressed there shortly.


    Thank you!