What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I upload an image for my form or autoresponder email?

    Asked by LIFEWAVES on April 26, 2010 at 03:28 PM

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    JotForm Founder

    Answered by aytekin on April 27, 2010 at 03:17 AM
    You cannot upload an image but you can put the image on your web site and the include it from there.

    To include an image on your form, drag and drop "Image" field under "Power Tools". Then change the URL for the image.

    To include it on the email:
    1. Click on "Setup and Share" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Select Notification
    4. Edit the body of the email and include your image using the "Add Image" icon.

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    Answered by parrondin on December 30, 2011 at 06:26 AM

    Hi Aytekin, 

    I did what your said regarding this issue but the image doesn't show in my autoresponder. I copy and paste the URL of my logo but I don't get it on the email body then! 

    I am going to use the same tool in this message body to see and maybe you can identify the problem. Thanks a lot!: 


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    JotForm Support

    Answered by idarktech on December 30, 2011 at 06:49 AM


    I have just tested your form and the image on your autoresponder shows fine. Can you please recheck if the images on autoresponder that you've received wasn't blocked by your mail filter settings? I have tested your form with my email address, please check the screen below:

    Click the image to view its actual size.

    Please let us know if are still having problem with this. Thank you so much and have a blessed new year!

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    Answered by parrondin on December 30, 2011 at 06:52 AM
    Thanks a lot! I think it's all set!