What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Which subscription do I need if I want to be notified whem my document has been filled out?

    Asked by Fredrick Robinson on November 01, 2016 at 03:51 PM
    document filled notified
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 01, 2016 at 10:18 PM

    You are able to receive email notifications each time your form is filled out even if you're using a free account. 

    I have now checked your email address and I can see it is not in our bounce list, the email history also shows that all the emails are being sent, I would also suggest you to check your spam folder and if you find the emails there, please mark them as not spam. 

    Here is also a guide that will help you to know why emails may not being sent: https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications