submissions not being forwarded

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    griegerfitness
    Asked on November 01, 2016 at 03:58 PM

    Hi!

    So I have forms that have been set up for awhile to forward to my email address.  I just found out that on Friday I've missed 2.  Any idea why and how can I get that looked at/fixed?

    Thanks

    Erin

  • Profile Image
    seth
    Answered on November 02, 2016 at 10:09 AM

    Hello,

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.

    Regards.

  • Profile Image
    griegerfitness
    Answered on November 02, 2016 at 10:37 PM

    YES THANK YOU!!!