What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Issue with my form notifacation reply to

    Asked by artink1 on November 01, 2016 at 05:50 PM

    when i get my form email notification and try to replay it goes back to me instead of to senders email, i even went to check in my form notification options and its set to replay to sender email. whats going on ??

    lately jot form has too many issues and i expect to have no headack when i pay for a form which i can have a free one

    if you do the test works but if you actually fill out the for in the website it dose not

    Page URL:

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    JotForm Support

    Answered by seth on November 02, 2016 at 02:07 AM


    Some other users also reported about his issue. We are aware that reply to option does not work properly from notification emails.

    Our developer team is working to resolve the issue as quickly as possible. We will inform you about the progress.

    Thank you.

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    JotForm Support

    Answered by EltonCris on November 02, 2016 at 03:24 AM

    Our sincere apologies. This is now fixed.

    You should now see the submitters email address in the reply-to email by now.