Issue with my form notifacation reply to

  • Profile Image
    artink1
    Asked on November 01, 2016 at 05:50 PM

    when i get my form email notification and try to replay it goes back to me instead of to senders email, i even went to check in my form notification options and its set to replay to sender email. whats going on ??

    lately jot form has too many issues and i expect to have no headack when i pay for a form which i can have a free one

    if you do the test works but if you actually fill out the for in the website it dose not

  • Profile Image
    seth
    Answered on November 02, 2016 at 02:07 AM

    Hello,

    Some other users also reported about his issue. We are aware that reply to option does not work properly from notification emails.

    Our developer team is working to resolve the issue as quickly as possible. We will inform you about the progress.

    Thank you.

  • Profile Image
    EltonCris
    Answered on November 02, 2016 at 03:24 AM

    Our sincere apologies. This is now fixed.

    You should now see the submitters email address in the reply-to email by now.

    Regards!