What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am having trouble logging in to my account

    Asked by Tracy  on November 01, 2016 at 07:30 PM

    For some reason, when I enter my username and password, nothing happens.  It doesn't tell me it is incorrect, it just does nothing.  Also, I tried to have a password reset sent to me...again nothing happening.

    logging My Account logging in in
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    JotForm Support

    Answered by liyam on November 02, 2016 at 03:38 AM

    Hello Tracy,

    I just made a reset password request for your account. If no email arrives on your inbox, please check your spam folder for possible emails to have landed there.

    If you have questions, please let us know.

    Thanks.