I am having trouble logging in to my account

For some reason, when I enter my username and password, nothing happens.  It doesn't tell me it is incorrect, it just does nothing.  Also, I tried to have a password reset sent to me...again nothing happening.

Hello Tracy,

I just made a reset password request for your account. If no email arrives on your inbox, please check your spam folder for possible emails to have landed there.

If you have questions, please let us know.

Thanks.