What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Manual Reply

    Asked by tempatsenang on November 01, 2016 at 11:15 PM

    Dear Team,

     

    We've been using Jot form for almost a year now. We use to have automatic recipient filled when reply our customers booking form. But recently, it doesnt work. Our replied goes automatically to jotform email: JotForm <noreply@jotform.com>. And usually our reply to our guest bounced back.

     

    Can you help us to fix this matter, please?

     

    We urgently need it back. We have have so much booking everyday, and ot is such a waste of time, to copy and paste customer's email when we reply them.

     

    Regards,

     

    Debbie

    Screenshot
    manual JotForm booking form recipient noreply
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 02, 2016 at 03:23 AM

    Our sincere apologies. This is now fixed.

    You should now see the submitters email address in the reply-to email by now.

    Regards!