Manual Reply

  • tempatsenang
    Asked on November 1, 2016 at 11:15 PM

    Dear Team,

     

    We've been using Jot form for almost a year now. We use to have automatic recipient filled when reply our customers booking form. But recently, it doesnt work. Our replied goes automatically to jotform email: JotForm <noreply@jotform.com>. And usually our reply to our guest bounced back.

     

    Can you help us to fix this matter, please?

     

    We urgently need it back. We have have so much booking everyday, and ot is such a waste of time, to copy and paste customer's email when we reply them.

     

    Regards,

     

    Debbie

    Jotform Thread 978710 Screenshot
  • Elton Support Team Lead
    Replied on November 2, 2016 at 3:23 AM

    Our sincere apologies. This is now fixed.

    You should now see the submitters email address in the reply-to email by now.

    Regards!