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  • Profile Image
    tempatsenang
    Asked on November 01, 2016 at 11:15 PM

    Dear Team,

     

    We've been using Jot form for almost a year now. We use to have automatic recipient filled when reply our customers booking form. But recently, it doesnt work. Our replied goes automatically to jotform email: JotForm <noreply@jotform.com>. And usually our reply to our guest bounced back.

     

    Can you help us to fix this matter, please?

     

    We urgently need it back. We have have so much booking everyday, and ot is such a waste of time, to copy and paste customer's email when we reply them.

     

    Regards,

     

    Debbie

  • Profile Image
    EltonCris
    Answered on November 02, 2016 at 03:23 AM

    Our sincere apologies. This is now fixed.

    You should now see the submitters email address in the reply-to email by now.

    Regards!