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quogglotAsked on November 2, 2016 at 9:08 AM
Hello,
I have set up a form for an important upcoming conference which was working until a few days ago. The last submissions have never reached the email address I have inserted (subscriber nor admin email).
Can you please help me with this issue?
Thank you!
Best,
Guido
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John_BensonReplied on November 2, 2016 at 1:05 PM
Hello,
We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.
Thank you very much.
Regards.