I can't download uploaded files

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    SQ1Printing
    Asked on November 02, 2016 at 10:29 AM

    I can't download submissions. I either get an error that jotform.com is redirecting too many times and chrome suggests I clear my cookies, which I did. Still no luck. OR I get an error that the Bandwidth limit was exceded… see image attached.

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    EltonCris
    Answered on November 02, 2016 at 01:26 PM

    Our apologies. The file should now work once again.

    The error was due to the bandwidth limit imposed recently specifically on uploaded files with high bandwidth usage but it was reverted back. Should be fine by now.

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    SQ1Printing
    Answered on November 02, 2016 at 01:31 PM

    THANK YOU! That worked!