What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Email autoresponders: Ability to schedule the email to send at a specific timeAsked by derekshanks on November 02, 2016 at 12:01 PM
I'd like to have follow-up emails trigger based off date & time perimeters.
I use JotForm to track trucks that are arriving at different loading sites. I'd like to have a follow up email sent out 2 hours before they are set to arrive to confirm everything is still on schedule. The triggered email would pull from a few different fields, automatically inserting the destination, etc.
Is something like this possible?
Thanks in advance!
We have a feature to schedule auto-responders so that the email shall be sent automatically on the date specified. However, the scheduled auto-responders are triggered automatically every hour until the auto-responder is sent and the time cannot be set at the moment. You may find this setting from the Advanced section of the auto-responder.
You can create multiple auto-responders for setting up multiple schedules.
Hope this information helps! Let us know if you need any further assistance. We will be happy to assist.
So, there's no way to send the auto responder, say 2 hours before the given time?
Unfortunately, yes. The feature to schedule the email by time is currently not available.
This thread has been forwarded to our backend team as a feature request for evaluation. We cannot provide you any ETA at the moment. But, once we have any update in this regard you'll be posted here.