What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    image upload form not working

    Asked by Soundstripe on November 02, 2016 at 12:59 PM

    have no idea why... When i fill out the form and go to it on my jotform dashboard, it showws a new submission but the photo file can't be found....??

     

    Thanks!

    Page URL:
    http://partners.soundstripe.com/your-media

    Screenshot
    JotForm fill thanks new submission
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 02, 2016 at 02:01 PM

    Our sincere apologies. The file should now work once again.

    The error was due to the bandwidth limit which has resumed its operation and now affecting uploaded files with high bandwidth usage. The update was reverted so it should be fine by now.

    Thanks!