How can I have the form send a copy of the order to the submitter?

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    hotelmagique
    Asked on November 02, 2016 at 01:55 PM

    Hi,

    If it's possible I want to make sure when someone submits the order form they automatically receive a copy including images and amounts. Now they only receive an email saying they made an order with zero info.

    Let me know if this is possible and how to do this!

     

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    BDAVID
    Answered on November 02, 2016 at 07:46 PM

    You need to create a new autoresponder, which will contain all your form fields, so the submitter will receive a copy of the full entry: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

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    hotelmagique
    Answered on November 04, 2016 at 07:44 PM
    Hi,
    I went threw the steps of the link but there was no option to add a copy of
    the products the person who filled in the form choose.
    If you could help me a little bit more clearly?!
    Warm regards,
    Milou Neelen
    [image: Hotel Magique]
    HOTELMAGIQUE.COM
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    *Let's celebrate Magique!*
    2016-11-03 0:46 GMT+01:00 JotForm :
    ...
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    Welvin
    Answered on November 05, 2016 at 01:41 AM

    I've fixed it for you. The problem is related to the label of the Purchase Order payment field. You should have a label and if you want to hide it, do it with Custom CSS codes instead of removing it from the field settings.

    Here's a screenshot of my test: