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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    How can I have the form send a copy of the order to the submitter?

    Asked by hotelmagique on November 02, 2016 at 01:55 PM


    If it's possible I want to make sure when someone submits the order form they automatically receive a copy including images and amounts. Now they only receive an email saying they made an order with zero info.

    Let me know if this is possible and how to do this!


    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on November 02, 2016 at 07:46 PM

    You need to create a new autoresponder, which will contain all your form fields, so the submitter will receive a copy of the full entry: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

  • Profile Image

    Answered by hotelmagique on November 04, 2016 at 07:44 PM
    I went threw the steps of the link but there was no option to add a copy of
    the products the person who filled in the form choose.
    If you could help me a little bit more clearly?!
    Warm regards,
    Milou Neelen
    [image: Hotel Magique]
    Instagram / Pinterest
    / Tumblr

    *Let's celebrate Magique!*
    2016-11-03 0:46 GMT+01:00 JotForm :
  • Profile Image
    JotForm Support

    Answered by Welvin on November 05, 2016 at 01:41 AM

    I've fixed it for you. The problem is related to the label of the Purchase Order payment field. You should have a label and if you want to hide it, do it with Custom CSS codes instead of removing it from the field settings.

    Here's a screenshot of my test: