What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Reply-to not working again

    Asked by vglockwood on November 02, 2016 at 03:45 PM

    The Reply-to field is not populating my customer's email address.  Instead it puts in my Recipient email address.

    Page URL:
    http://form.jotform.us/form/52734476736162

    Screenshot
    reply-to recipient recipient email email
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    JotForm Support Manager

    Answered by Jeanette on November 02, 2016 at 07:11 PM

    The issue was fixed earlier today, I just sent a test adn it replies correctly to the sender.