What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Did you make any changes to the format or headers of emails sent from JotForm?

    Asked by Matt Herron  on November 02, 2016 at 03:46 PM

    As of yesterday we are having major issues with emails that are sent form JotForm.  We have a system auto processing them and all of the sudden it does not like something, maybe in the header, etc.

    Did you guys make changes in the past couplle of days that would have caused this?





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    JotForm Support Manager

    Answered by Jeanette on November 02, 2016 at 06:10 PM

    Yes, we did changes in our email servers, if you see the messages in the spam folder, simply mark them as not spam. Do let us know should the issue continue.