Did you make any changes to the format or headers of emails sent from JotForm?

  • Matt Herron
    Asked on November 2, 2016 at 3:46 PM

    As of yesterday we are having major issues with emails that are sent form JotForm.  We have a system auto processing them and all of the sudden it does not like something, maybe in the header, etc.

    Did you guys make changes in the past couplle of days that would have caused this?

     

    Thanks,

     

    Matt

  • Jeanette JotForm Support
    Replied on November 2, 2016 at 6:10 PM

    Yes, we did changes in our email servers, if you see the messages in the spam folder, simply mark them as not spam. Do let us know should the issue continue.