JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
have an applicant who is trying to submit a couple of documents and having troubleAsked by wattles on November 02, 2016 at 04:28 PM
They are trying to submit a passport(with photo) and resume and it is telling them the file is too large. What do I need to tell this person so that it will work?
Perhaps it has exceeded the allocated file size limit of your upload field that's why it is yielding an error.
I suggest you extend the file size limit of your upload field to it can accommodate larger files.
If you have further questions, let us know.