What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Not receiving email notificationsAsked by l3ry4n on November 02, 2016 at 05:20 PM
We've had two instances today when we didn't get an email notification when a form was submitted. Any way we can remedy this?
Sorry for this inconvenience.
I checked your notification e-mail address and it was not in our bounce list. Also, I checked your e-mail address logs, there was no problem at this, as you can see:
Please check your "Spam" folder, select "Not Spam" to move your e-mails to Inbox.
If you have any question, feel free contact us.