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How Secure is Jotform?Asked by office.npcpa on November 02, 2016 at 05:32 PM
I was wondering how secure any information is if entered into a text field in a form? It's wonderful to know that we can have the uploads secured, but if someone enters their Social Security Number into our form, how secure is that information?
This is a re-post of a comment on Keeping Your Uploads Secure
The forms and submissions are transmitted securely with a 256 bit high-grade encryption, which means that data is encrypted during the transmission and cannot be interrupted by anyone else. We have an SSL certificate that uses SHA256 with RSA encryption https://www.ssllabs.com/ssltest/analyze.html?d=secure.jotform.com
As an added layer of security, you may also encrypt your forms [ARTICLE: Introducing-Encrypted-Forms-The-Ultimate-in-Online-Form-Security] just keep in mind that once you encrypt your forms, only the private key you generated and downloaded will be able to decipher it (we can't decrypt it on our end). To have a better idea on how this works, please take your time reading this guide Encrypted-Forms-and-How-to-Use-Them
If you have more questions, please feel free to contact us.