JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Paypal Payment Integration: Checkout logo not properly resized or proportionate in payment pageAsked by StimaDesigns on November 03, 2016 at 09:46 AM
After you submit my form, you are taken to PayPal. I uploaded an image logo to appear on the PayPal page, but it appears fuzzy. After you sign into PayPal the image appears again, but it's perfect. How do I fix that for the image?
after how fix how do i
Apologies for the inconvenience.
I presume you are referring to this checkout logo:
It seems like the height and width of the element holding the image logo is not proportionate to it. I will forward this to our backend team to have it checked and fixed. We will update you on this thread as soon as this is resolved.
For the checkout logo, you must use 150x50 image for optimal appearance.
Hope this helps.