Paypal Payment Integration: Checkout logo not properly resized or proportionate in payment page

  • StimaDesigns
    Asked on November 3, 2016 at 9:46 AM

    After you submit my form, you are taken to PayPal. I uploaded an image logo to appear on the PayPal page, but it appears fuzzy. After you sign into PayPal the image appears again, but it's perfect. How do I fix that for the image?

    Page URL: http://www.friendsofelysian.org/triviatickets.html
  • Charlie
    Replied on November 3, 2016 at 12:33 PM

    Apologies for the inconvenience.

    I presume you are referring to this checkout logo:

    Paypal Payment Integration: Checkout logo not properly resized or proportionate in payment page Image 1 Screenshot 20

     

    It seems like the height and width of the element holding the image logo is not proportionate to it. I will forward this to our backend team to have it checked and fixed. We will update you on this thread as soon as this is resolved. 

  • NeilVicente
    Replied on November 5, 2016 at 7:24 PM

    Hi,

    For the checkout logo, you must use 150x50 image for optimal appearance.

    Hope this helps.

    Best,