What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Seems like you opened a similar question yesterday about it, I have also replied to you on the other thread you've opened, here is the link: https://www.jotform.com/answers/979814
I have also checked your email address and found it is in our bounce list, this is why you did not receive the reply via email; however, I have removed so you will receive emails from JotForm now, please also check my reply on the other thread and let us know if you have any question.