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    Different follow-up messages depending on replies

    Asked by christoffel on November 03, 2016 at 11:26 AM

    I have a list of 7 questions that can be answered with either yes/no

    If reply chain is YYYYYY or NYYYYY then people should get a "congratulations" message in their mailbox, if their reply is anything else they should get a "sorry you don't qualify" mail.

    I don't think this is a "conditional logic" type of query, but I don't know how to make the mail these people get dependent on their replies.  Thanks to indicate how to achieve this.


    Rgds - Chris

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    JotForm Support

    Answered by BDAVID on November 03, 2016 at 01:44 PM

    1) You need to create two email notifications, simply follow this guide: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder, one notification will contain the "Congratulation" message, and the other the "Sorry" message.


    2) Create two conditions to send a specific notification depending on the result: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    Let us know if you need more help.