What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are my forms disabled?

    Asked by Gumbleville_Launcher on November 03, 2016 at 01:49 PM

    My forms are being randomly disabled. I spent hours working on a form and then when I wanted to publish it was disabled. Why? This is very inconvenient.

    Page URL:
    https://form.jotformeu.com/63075464735360

    My Forms publish then and
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    JotForm Support

    Answered by Kevin_G on November 03, 2016 at 03:18 PM

    Apologies for the inconvenient. 

    I have checked your account and I can see it is currently suspended; however, your forms seem to be fine. 

    What I would suggest you is to check our terms so you will know what you can and cannot ask in your form, since an account gets suspended because of phishing suspicious: http://www.jotform.com/terms/ 

    I have activated your account now and your forms should load, please check and let us know if you have any question.