Why are my forms disabled?

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    Asked on November 03, 2016 at 01:49 PM

    My forms are being randomly disabled. I spent hours working on a form and then when I wanted to publish it was disabled. Why? This is very inconvenient.

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    Answered on November 03, 2016 at 03:18 PM

    Apologies for the inconvenient. 

    I have checked your account and I can see it is currently suspended; however, your forms seem to be fine. 

    What I would suggest you is to check our terms so you will know what you can and cannot ask in your form, since an account gets suspended because of phishing suspicious: http://www.jotform.com/terms/ 

    I have activated your account now and your forms should load, please check and let us know if you have any question.